Re-imagining customer journeys to accelerate digital transformation
Did you know that 65% of consumers said that they would not feel safe trying on clothes in a dressing room, according to research by First Insight?
Customers are evolving and so are their needs! Many customers are migrating to digital platforms right now. This means that retailers are going to have to shift their focus and accelerate investments in being digitally mature. With this, comes the benefit of using actionable data and A.I. to improve business operations. AI will enable retailers to boost technology capabilities, and increase organizational agility to deliver more quickly. Read the report to find out how you can equip your teams with the right tools to restructure your existing operations to sustain and most importantly, grow during times like these.
This report contains exclusive quotes from the best in the retail industry - Elisa Rossi, Co-founder, Milaner & Eileen Rizzo on how equipping their teams with A.I. powered toolkits have been fruitful for them.
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