Details on the growth of AI adoption in retail and how businesses are using it to improve customer experiences, save costs, boost revenue, and become more efficient.
The retail industry is accelerating the rate of technology adoption to a point where 80% of employees expect their businesses to adopt AI by 2027. This transformation is expected to be so widespread that by the time the adoption is complete, all of retail will be AI-powered.
From automating tasks and workflows, improving operational agility and efficiency, deriving insights into user behaviour and consumption patterns, or in gaining a deeper perspective into specific market trends and demographic changes, AI can deliver the results. And all of this can be used in inform decision making in real time.
Meet conversion and revenue goals - with a focus on customer experience
Improve process efficiency and team productivity
Avoid wastage by making informed inventory decisions
Improve brand credibility and consumer trust
Build data moats, i.e., use data for a competitive advantage