A customer journey is a series of experiences that a customer travels through during their lifecycle and includes all their interactions with every touch-point - from browsing to purchase to post-purchase.
Every customer journey is unique. With potentially thousands of customers on your website, delivering the right product to the right customer at the right time has become even more important.
With VueX, you can:
- Build personalized customer journeys across different touch points
- Optimize customer journeys by continuous A/B testing
- Monitor the performance of your customer journeys via an intuitive, detailed dashboard
You can customize user Journeys by putting together relevant experiences for each touchpoint. In one journey, you can only add one experience per touchpoint.