AI in Retail

Why Are Personalized Emails The Most Persuasive?3 min read

March 20, 2020 3 min read

Partner Marketing

Why Are Personalized Emails The Most Persuasive?3 min read

Reading Time: 3 minutes

The retail world may have moved into a new decade full of innovation, but one thing that has retained its stronghold over communication even in 2020: emails. The more personalized emails are, the better. In fact, about 73% millennials prefer communicating with brands through email over other mediums. But how does one get past being left unread in the dreaded promotions tab? Can personalized emails go beyond promotions and make a difference to a brand’s bottomline?

Personalized Emails: The Subject Line

This one’s a no-brainer, considering the number of tools available today. Simply plugging in their first name or acknowledging a special occasion—like a birthday—could be the difference between shoppers opening emails and leaving them in their inbox.

Brevity In Personalized Emails

Less is more. And email marketing is one of the biggest examples of this proverb. Making emails more visual can help keep the word count low while showcasing products that are immediately relatable to the shopper.

Understanding The Shopper

Personas are passé. To really strike a chord with shoppers, retailers need to know them on a 1:1 basis. Highly personalized email content, especially product recommendations that are personalized for every shopper, are the way to go. 65% of email marketers say dynamic content is their most effective personalization tactic. That said, only 39% of online retailers send personalized product recommendations via email. What if AI could come to the rescue?

Enter VueMail: The AI-Driven Solution For Personalized Emails

VueMail is the world’s first AI powered, visual preference-driven, personalized email recommendations tool that allows retailers to follow shoppers, right into their mailbox. Built on artificial intelligence, the solution understands behavioral triggers and visual affinities of shoppers to provide highly relevant product recommendations through email. VueMail ensures that shoppers convert and come back for more.

How VueMail Works: Personalized Style Profiles

VueMail is a part of’s Personalization Suite, that can power 1:1 personalization across channels, taking into account every shopper’s visual style preferences. This, along with the shopper’s browsing history and category and brand affinities go into their Style Profile.

Power personalized emails with shopper Style Profiles
Power personalized emails with shopper Style Profiles

VueMail uses Style Profiles to serve personalization in emails. These product recommendations are rendered in real time when the shopper opens the message. This makes sure that they always see the most relevant and in-stock recommendations. 

For a fashion resale marketplace based in the United States, 3.3% of the total visits to the site come in through VueMail.

Personalized Recommendations: Best Practices

  1. Handpicked curations and trending product recommendations in promotional emails, to pique shopper interest.
  2. Styling and outfitting recommendations in order confirmation emails, to inspire shoppers to buy whole ensembles.
  3. Visually similar products in order cancellation emails, to help them get closer to what they’re looking for.
  4. Cart abandonment emails to remind shoppers of what they’ve left behind and nudge them to come back to the site.

Click here to learn more about VueMail, and how personalized email marketing can dramatically increase ROI through true visual personalization – email personalization that leverages advanced data and Artificial Intelligence to show highly relevant products that are mapped to each shopper’s preferences and intent.

Did you find this article informative? Read more insightful articles below:

Shopping Cart Abandonment in Ecommerce: The Ultimate Guide

Customer Segmentation Is Not Personalization

How Retailers Can Win Over Gen-Z

Subscribe to our newsletter


Find out what
can do for you.

To get started, fill out the form.
Our experts will get back to you shortly.

I understand that® may reach out to me with relevant communication.
By clicking ‘Request a Demo’, you agree to our Privacy Policy.